Friday, January 21, 2011

Shopping Online: What's the Return Policy?

Whether you're buying a wedding dress, jewelry, wedding invitations or wedding favors online it's important to know what the return policy is on the Web site you are shopping on.

Every company has a different policy, and don't assume that there's a money-back guarantee. Especially if what you're buying is personalized.

Before clicking "buy," check the site's return and exchange policies, and if you can't find them or don't understand them, find a phone number or e-mail address and try and get an answer from someone at the company. Keep track of what that person tells you, as well as their name and title, so if you have any problems making a return or exchange, you can tell the company what you were told and by whom.


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